Returns & Exchanges
At Reuzel, we want you to be completely satisfied with your grooming essentials. If you are not happy with your purchase, you can return unopened products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Pack Your Items
Securely place the unused items in their original packaging, ensuring the RA number is clearly marked on the outside of the box.
Ship the Package
Drop off your package at any authorized carrier location; we recommend using a trackable shipping service for your protection.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing